Refund Policy
Last updated:
1. Overview
This Refund Policy outlines the circumstances under which Zircon Apps LLC ("Company") will grant refunds for purchases made through Vocaero.
2. 14‑Day Satisfaction Guarantee
If you're not satisfied, request a full refund within 14 days of purchase, provided you have generated fewer than 3 tracks or 15 minutes of audio.
3. Subscription Renewals
Renewal charges are refundable within 7 days if you haven't generated more than 5 minutes during the current cycle.
4. How to Request
Email [email protected] with your order number and account email. Eligible refunds will be processed via Paddle within 5‑10 business days.
5. Non‑Refundable Items
- Credits purchased more than 30 days ago.
- Usage exceeding the limits in sections 2 or 3.
- Promotional or gifted credits.
6. Chargebacks
Please contact us before disputing a charge. Unauthorized chargebacks may result in account suspension.
7. Changes
We may update this policy. Material changes will be notified via email or in‑app.